
Frequently Asked Questions
Do I need an appointment?
Appointments are recommended to ensure availability and minimize wait times. You can request an appointment through our website, call our office, or contact us directly for scheduling assistance.
What services does Vitamin Health Infusion offer?
We offer a variety of wellness and aesthetic services including:
• IV Therapy
• Vitamin Injections
• Wellness Lab Testing
• Medical Weight Loss Programs
• Health & Wellness Coaching
• Mobile Wellness Services
• Facials & Skincare Treatments
• Waxing Services
• Teeth Whitening
What is IV Therapy?
IV Therapy delivers fluids, vitamins, minerals, and nutrients directly into your bloodstream for fast absorption. Treatments are customized based on your wellness goals and may support hydration, energy, recovery, immunity, and overall wellness.
How long does an IV Therapy appointment take?
Most IV Therapy appointments take approximately 45–60 minutes, depending on the treatment selected and your individual needs.
Are vitamin injections different from IV therapy?
Yes. Vitamin injections are quick intramuscular injections that deliver targeted nutrients such as B12, Vitamin D, or Tri-Immune support. IV therapy delivers hydration and nutrients through an intravenous infusion over a longer period.
Do I need a consultation before receiving services?
Certain services may require a consultation or medical review before treatment. Our team will guide you through any requirements during scheduling.
Is medical weight loss right for me?
Our medical weight loss programs are designed for individuals seeking professional support and personalized treatment plans. Eligibility is determined during a consultation with one of our healthcare providers.
Do you offer mobile services?
Yes. Select IV therapy and wellness services may be available through our mobile wellness program. Contact our office for availability and service areas.
What wellness lab testing do you offer?
We offer a variety of wellness-focused laboratory tests that may evaluate areas such as:
• Hormones
• Thyroid Function
• Vitamin Levels
• Metabolic Health
• Cardiovascular Risk Factors
• General Wellness Markers
Our team can help determine which testing options may be appropriate for your goals.
Do you accept insurance?
Many wellness and aesthetic services are considered elective and may not be covered by insurance. Please contact our office for questions regarding payment options and service eligibility.
How should I prepare for my appointment?
Preparation may vary depending on the service. In general, we recommend:
• Staying hydrated
• Eating a light meal beforehand when appropriate
• Bringing a valid photo ID
• Completing any required forms before your appointment
Specific instructions will be provided if necessary.
Are your treatments safe?
All services are administered by trained healthcare professionals following established safety protocols and clinical standards. During your consultation, we will review your health history and discuss whether a treatment is appropriate for you.
What should I expect after treatment?
Experiences vary based on the service provided. Our team will review aftercare instructions and answer any questions before you leave your appointment.
What is your cancellation policy?
We kindly ask that appointment changes or cancellations be made as far in advance as possible. Cancellation policies may vary depending on the service scheduled.
Please contact our office directly if you need to reschedule or cancel an appointment.
How can I contact Vitamin Health Infusion?
Vitamin Health Infusion
📍 240 Palm Beach Lakes Blvd, Suite 301
West Palm Beach, FL 33409
📞 (561) 720-5677
✉️ health@vitaminhealthinfusion.com
Hours of Operation
Monday – Friday | 7:00 AM – 7:00 PM